Many persons who begin using their 1st web hosting account, or change companies, normally have enquiries in regard to how particular operations are executed or have troubles setting up different things such as emails, website settings, and so on. This is why, lots of web hosting providers have prepared documentation with the most common questions and problems in order to help their clients obtain info quickly and seamlessly. Consequently, the client support staff members can focus on actual problems that certain clients may be encountering, as the solution for the minor things will already be available on the web and clients can easily cope with them without getting in touch with the customer service team. Having detailed documentation is quite important, especially for new customers with no practical experience whatsoever, since the web hosting service involves heaps of functions and many people can get perplexed about what to do. A good information repository can both help you execute the operations that you need and find out how the hosting service works as a whole.

Extensive Online Documentation in Shared Hosting

Our shared hosting plans include an extensive knowledge base where you can find info on all the issues that you could confront and their resolutions. You can get to know how to create and manage an electronic mailing list, how to use an .htaccess configuration file, or how to continue if the settings of your email client are accurate, but you are unable to send emails, for example. We have tried our best to be as thorough as possible and to encompass all possible options in order to help you save time and energy and to provide you with different solutions for each and every problem. The knowledge base comprises educative articles as well – both generic ones about the hosting service as a whole, and more specific ones, which will help you get acquainted with the features and functions of the Hepsia Control Panel. You can find articles that are dedicated to specific functions and features in each section of the Control Panel, whereas if you’d like to check the complete article collection, you can go to the all-inclusive Help section.

Extensive Online Documentation in Semi-dedicated Servers

We’ve compiled an elaborate knowledge base for all our present and prospective customers, so if you buy a semi-dedicated server account through our company, you will be able to find any information that you’re looking at any time. We have a large number of educative articles, which will help you better understand what’s happening in your semi-dedicated account – "What is PHP?" and "What are file permissions?" are just 2 instances. Our in-depth guides will help you accomplish anything you wish – extract the contents of an archive, import a database, redirect a domain, etc. Moreover, we also have troubleshooting instructions, which will enable you to find out what spurs a specific problem and the possible solutions for it. In case you can’t send e-mail messages or your domain opens an HTTP 500 error message, for instance, you can consult our knowledge base and solve the problem momentarily. The articles can be accessed through any section of the Control Panel, as well as through the dedicated Help section.