If your web hosting supplier provides live chat support, you can talk to an agent in real-time and find out useful information or get an issue resolved in a timely manner. The key advantage of using chat rather than calling to consult with a live person is that you will need just a computer with web access, so that you will not pay any fees if you're in a different state or country. What's more, it'll be simpler to copy and paste data for instance domains, usernames or error messages in other words details which are sometimes hard to give to the other side on the telephone. The real-time chat is also a faster approach to contact the hosting company's support team in comparison to using a ticketing system. Last, but not least, when some situation requires a little more time to be resolved, you are able to do something else entirely while you wait for guidance on the live chat, therefore you won't lose time - something that's not possible when you are on the telephone.

Live Chat Support in Shared Hosting

As we acknowledge the fact that numerous troubles can be resolved if you talk with a live person, we supply a live chat service for all our prospective and existing clients. Our chat is online every single day and our customer care agents can assist you with a variety of questions and situations. In case you are not our customer yet, you are able to learn more about our shared hosting packages and the hosting platform in general in order to be certain that your web sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you have any kind of problems with some of our solutions, you will be able to join us on the live chat and we will supply you with the necessary info or assist you to troubleshoot the issue. You'll need to open a support ticket for some issues which require more time or the assistance of a system administrator, but for a variety of basic issues you will get help on the spot.

Live Chat Support in Semi-dedicated Servers

We offer live chat support as part of our services, therefore when you have any kind of questions concerning our Linux semi-dedicated servers, you'll be able to contact our customer care team at any moment regardless of whether you have already acquired your account or not. In general, the chat service is intended for pre-sales, billing and general questions and difficulties, but we're able to help you with various technical questions too. We will help you pick the optimal package for your web sites if you don't have an account yet, we can reply any billing questions or concerns you could have or we can assist you with setting up your new email address on your PC or smart phone - all of this will be done in a timely manner as our live chat service is accessible all the time, each and every day. No matter when you need help, you'll be able to talk to a representative and save time and effort.