Live Chat Support in Shared Hosting
As we acknowledge the fact that numerous troubles can be resolved if you talk with a live person, we supply a live chat service for all our prospective and existing clients. Our chat is online every single day and our customer care agents can assist you with a variety of questions and situations. In case you are not our customer yet, you are able to learn more about our shared hosting packages and the hosting platform in general in order to be certain that your web sites will operate efficiently on our servers. In case you already have an account and you've got some questions or you have any kind of problems with some of our solutions, you will be able to join us on the live chat and we will supply you with the necessary info or assist you to troubleshoot the issue. You'll need to open a support ticket for some issues which require more time or the assistance of a system administrator, but for a variety of basic issues you will get help on the spot.
Live Chat Support in Semi-dedicated Servers
We offer live chat support as part of our services, therefore when you have any kind of questions concerning our Linux semi-dedicated servers, you'll be able to contact our customer care team at any moment regardless of whether you have already acquired your account or not. In general, the chat service is intended for pre-sales, billing and general questions and difficulties, but we're able to help you with various technical questions too. We will help you pick the optimal package for your web sites if you don't have an account yet, we can reply any billing questions or concerns you could have or we can assist you with setting up your new email address on your PC or smart phone - all of this will be done in a timely manner as our live chat service is accessible all the time, each and every day. No matter when you need help, you'll be able to talk to a representative and save time and effort.