A 99.9% Server Uptime

Our shared hosting platform is based on a dependable, premium–quality hardware architecture and a heavily customized Linux version. So, no matter what your website is, or how many web site visitors you’ve got, or even if there is a denial–of–service attack, our physical machines will stay up and running and your sites will stay accessible online.

All our Linux shared hosting packages include a 99.9% server uptime guarantee. And regardless of which datacenter you opt for, our uptime guarantee remains the same.

A 99.9% Server Uptime

A 99.9% Network Uptime

Aside from our cloud hosting system, we have also built our very own internal network in each one of our datacenters. Everything is based on first–rate hardware manufactured by Juniper. Also, on every single router, we have placed a firewall with a sophisticated set of rules so as to sift all dubious requests.

Hence, in each of our datacenter facilities – in our US based datacenter, in our UK based datacenter, in our FI based datacenter, in our Eastern Europe based datacenter and in our AU based datacenter, you will enjoy a 99.9% network uptime guarantee. And this uptime guarantee is available with all hosting plans in each and every datacenter.

A 99.9% Network Uptime

A 30–Day Money–Back Guarantee

Despite the fact that we have done everything to reduce all possible risks with our cloud hosting packages and although we offer premium support, there are occasions when the customer is just not pleased with what we have to offer. Or he needs to upgrade to a more robust hosting solution, such as a VPS server or a dedicated server.

This is the reason why we offer a 30–day money–back guarantee with all our cloud hosting plans, no questions asked. If you’re not fully happy, we will give you a refund.

A 30–Day Money–Back Guarantee

24/7 Technical Support

In the event that you run a hosting company, your tech support engineers are of major importance. That’s the reason why we’ve cautiously chosen a very knowledgeable team of customer service technicians, each with lots of years of practice behind his back. With their help, we offer 24x7 support with all our web hosting services.

And not just that, we offer a 1–hour response time guarantee. All help requests are answered in less than an hour and our average response time is less than twenty minutes!

24/7 Technical Support