Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • Offering great quality support without delay is our top priority, so that we backup each Linux shared hosting plan with a 1–hour ticket reaction warranty. As you supply a ticket or send us a message, our user help support crew will try all they could do to offer the most adequate answer to your issue and to give you help and advice quickly.

  • Top quality support service

  • A Top–quality Support Service

  • You can easily email us 24x7x365 with any question you possibly have about our products and services. We’ve got consultants available regularly to offer instructions when necessary. You’ll be able to the ticket system or drop an email at any moment, alternatively you can pick up the telephone or make use of the live chat during business hours.

  • Intuitive help center

  • An Intuitive Help Section

  • The Control Panel gives a wide–ranging know–how base that’s built into all parts. In each part, you will find a Help control key which will load for you a selection of step–by–step online classes on how to make use of a particular option or carry out a specific action. Moreover, we have produced mini seminar movies to help you to get a better idea of the Control Panel’s interface.