1 hour ticket response
We are dedicated to delivering a rapid and appropriate answer to each trouble ticket sent by a customer. Our experienced help desk support team members will review your inquiry and will think of the most effective solution. We offer a 1–hour response time guarantee for all customer support tickets. In fact, our average trouble ticket response time has proven to be 20 minutes.
A Topflight Customer Service
We have a team of web hosting support professionals who will be happy to answer all your queries whenever you are in need of assistance. The majority of our customer care staff members have many years of experience in the Linux shared hosting sector, which suggests that you can constantly count on prompt and adequate answers to your questions.
An Easy–to–Navigate Help Center
In the Online Control Panel you can find an easy–to–navigate Help section where you can get quick tips on how you can use our services. You can find the answers to your queries in the F.A.Q. archive, see more suggestions in the web hosting account administration articles or check our instructional video tutorials.
