Support Channels

  • 1 hour ticket response time

  • A one hour Inquiry Resolution Warranty

  • Our customer assistance crew is online 24x7 to attend to every one of your assistance demands. Each ticket you submit to us shall be taken care of within maximum sixty minutes. If your case demands help from an admin, we will address the ticket to the technician in charge and will notify you that the situation will soon be resolved.

  • Top quality support service

  • Qualified Customer Help Service

  • We give you 24/7 customer assistance through a turbo–fast ticketing solution included in your Control Panel. You’re able to e–mail us all the time about any of the packages that come pre–configured on the virtual server, which include the selected Operating System, the server administration panel and our in–house produced Online Control Panel.

  • Intuitive help center

  • An Educational Help Zone

  • A comprehensive and frequently updated article base is built into our custom–built Online Control Panel. It offers you quick tips on how to carry out all the regular website management duties. The Help section offers in–depth how to tutorials and step–by–step video lessons. You can access the Help section by pressing the Help or Video buttons in the upper right part of each Control Panel section.